Support
We're here to help
Contact Us
Have a question, found a bug, or need assistance? We'd love to hear from you.
- Email: support@wordacted.app
We typically respond within 24-48 hours.
Frequently Asked Questions
How do I restore my progress?
Your game progress is saved locally on your device. If you've deleted and reinstalled the app, your progress may be lost. We recommend keeping the app installed to preserve your data.
How do hints work?
Hints reveal one hidden letter in the puzzle. The cost increases as you progress through levels (1-5 gems per hint). Use them wisely!
How do I earn more gems?
You can earn gems by:
- Completing puzzles (higher ratings = more gems)
- Daily gem refills
- Hourly bonus gems
- Finding bonus words in Stage 2
What do the ratings mean?
Your rating depends on how many chances you use:
- GENIUS: Solved on first try
- EXPERT: Solved on second try
- GOOD: Solved on third try
- SOLVED: Completed the puzzle
When will the Android version be available?
We're working on bringing Wordacted to Android. Sign up on our homepage to be notified when it launches!
How do I report a bug?
Please email us at support@wordacted.app with a description of the issue, your device model, and iOS version. Screenshots are helpful!
Feedback
We love hearing from our players! If you have suggestions for new features or improvements, please let us know at support@wordacted.app.
If you're enjoying Wordacted, please consider leaving a review on the App Store. It helps other players discover the game!